Urgent and Important – Reclaiming your Productivity

It is predicted that people spend HALF their time on tasks that are not urgent and not important.

Moving from high and low value activities, hourly rates, and Zero-Based Thinking, let’s focus on Urgent and Important.

Understanding Urgent and Important

Stephen Covey and Roger Merrill in “First Things First” introduced the idea of time allocation under Urgent and Important.

Urgent activities need to be handled, and NOW, or there will be significant consequences. While not all tasks have a sense of urgency, some may still have significant consequences. For example, it might not be urgent that you exercise (today), but over time the lack of commitment to your health could have a life-threatening or altering impact.

Quadrants of Urgency and Importance

Urgent and Important is based on these four quadrants:

  1. Both Urgent and Important. These are tasks that must be done immediately. The success of your business (or your life) depends on it.

  2. Not Urgent but Important. These you can delay, temporarily. These can have the greatest possible consequences (positive or negative) in the long run. For example, fitness might fit into this category, or in business, writing that proposal or bidding on that “thing.”

  3. Urgent but Not Important. These tasks are “in front of you” but don’t have a lasting impact on your life. This might be the phone ringing, a new email, or the coworker that wants to “pick your brain.” Most people spend their time here and fool themselves into thinking these tasks are most important.

  4. Neither Urgent nor Important. These are ultimately a waste of time. They merely steal your time from other items that are important. They offer little reward in return. Today we could use examples such as drive-thru’s, mindless binge-watching, scrolling social media endlessly, etc. It is predicted that people spend HALF their time here.

The strategy to maximize your effectiveness is to tackle #1, then #2 in that order. After that, you can decide on either 3 or 4, but recognize that neither are truly important.

Want to learn more? Let’s connect.


Adapted from “Effectiveness 2.5 Focus Your Time – Part 3 Urgent and Important” by FocalPoint Coaching and Training Excellence, Copyright 2018, by Brian Tracy and Campbell Fraser. Reprinted with permission. 

Julie Entwistle MBA, BSc (OT), BSc.

Julie Entwistle is an ICF Associate Certified Coach who works with business owners and professional service providers.

Julie helps her clients by building their business YOU - confidence so they can run, grow, and develop legacy practices that are focused and optimally successful. Julie knows that when professional service businesses do better, their clients also benefit. She knows this because she was one! Prior to becoming a coach, Julie was an independent owner of her own healthcare business before successfully merging, growing, and selling the practice. As an owner Julie had her own business coach, and this was a key element in her success.

Academically, Julie has degrees in Health Studies and Gerontology and Health Science (Occupational Therapy) from the University of Waterloo and McMaster, respectively, and an MBA from Wilfrid Laurier. She attended Queens University as a part-time Doctorate student prior to discontinuing her studies in 2023. Julie is also a Chartered Director and has Board and governance experience.

Julie grew up in a franchise family, so business is in her DNA. She has raised four daughters who are off writing their own stories as young adults. Julie is active and fit with a black belt in Karate, a competitive golf game, and enjoys many other sports. She believes in authenticity, showing kindness to all living things, and is happiest when helping others to build their own wealth and wellness.

Find Julie on LinkedIn at: linkedin.com/in/julieentwistle

https://www.businessyou.ca
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Optimal Productivity Through Delegation

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Productivity Through Zero-Based Thinking