Aligning Values with Business Ownership: The Foundation for Sustainable Success

Leadership isn’t just about achieving goals—it’s about doing so in a way that reflects who you are and what you stand for.

Business ownership is about more than results—it’s about creating impact, inspiring trust, and building something that lasts. It’s raising an entity from conception and growing it throughout the business lifecycle. At the core of a sustainable business is one critical component: values. Your values serve as the moral compass that guides decisions, shapes culture, and influences outcomes. By embedding these values into every facet of your business, you create a foundation that empowers long-term growth, resilience, and meaningful success. You also attract like-minded others to work with you, buy from you, and share your story.

Why Values Matter in Business Ownership

Your values reflect what you stand for and how you lead. When integrated into your business, they serve as a powerful tool to:

  1. Build Trust: Trust is essential in all relationships, business included. When your actions align with your stated values, you demonstrate authenticity and consistency, fostering trust with your team, clients, and partners.

  2. Shape Organizational Culture: Values define how your organization operates and interacts. By embedding them into your culture, you create an environment where collaboration, integrity, and innovation thrive. You become a place where people want to work.

  3. Guide Decision-Making: As a business owner, you face tough choices daily. Values act as a decision-making framework, helping you stay true to your mission and make ethical decisions, even under pressure.

  4. Drive Sustainable Success: Values provide a foundation for long-term success. They ensure that your achievements are built on integrity, resilience, and respect, enabling you to navigate challenges while staying aligned with your purpose.

Identifying Your Core Values

To lead with authenticity, you must first identify the values that resonate most deeply with your purpose and mission. Here’s how to uncover your core values:

1. Reflect on Past Experiences

Think about pivotal moments in your life or career:

  • What principles guided your decisions?

  • What actions made you proud?

  • What behaviors conflicted with your beliefs?

For example, a healthcare leader might identify compassion and integrity as core values after reflecting on their experiences with patient care or after having to leave a role that was misaligned with what is important to them as a person.

2. Engage Your Team

Values-driven ownership isn’t a solo effort. Collaborate with those you work with to identify shared values that align with your mission. Their input not only enriches the process but also fosters collective responsibility.

3. Prioritize Key Values

While many principles might resonate, focus on 3–5 core values that best define your leadership and ownership styles and organizational identity. Prioritizing helps maintain clarity and focus.

4. Articulate Your Values

Define each value in actionable terms. For instance, instead of listing "integrity," articulate it as "acting with transparency and honesty in every interaction." Unpack the word to how it shows up for you and your business. Understand HOW you demonstrate that value.

Applying Your Values Through Action

Once identified, your values must be integrated into your business and organizational culture. Here’s how to make them actionable:

1. Model the Way

Your actions set the tone for your organization. Embody your values consistently, whether it’s showing empathy in a tough conversation or making decisions aligned with long-term integrity over short-term gains.

2. Align Strategy with Values

Ensure that your organizational goals and strategies reflect your core values. For example:

  • If innovation is a key value, prioritize investments in research and development. Show how you are evolving the business based on industry changes and pivots.

  • If community impact is essential, incorporate sustainability and social responsibility into your initiatives. Show where they fit into your strategy, and how they will be applied.

3. Foster a Values-Driven Culture

Embed values into daily operations by:

  • Having them on the website, and in recruiting and social posts.

  • Including them in onboarding and training programs.

  • Recognizing and rewarding behaviors that reflect the application of organizational values.

  • Regularly communicating their importance in meetings, newsletters, and town halls.

4. Evaluate Decisions Through a Values Lens

When facing challenging decisions, ask:

  • Does this align with our values?

  • What impact will this have on our partners?

  • How does this choice reflect who we aspire to be?

  • What will others perceive of our values if this decision was made public?

5. Incorporate Values into Metrics

Measure the impact of your values by tracking:

  • Employee engagement and satisfaction.

  • Client or customer trust and loyalty.

  • Organizational reputation and social impact.

  • Business channels, leads, and client alignment with your values.

Overcoming Challenges in Values-Driven Leadership

Having your values on your sleeve isn’t always easy. Here’s how to navigate common challenges:

  1. Balancing Conflicting Priorities: Sometimes, values may conflict (e.g., growth vs. sustainability). In such cases, revisit your mission and long-term vision to guide your decision.

  2. Managing Diverse Perspectives: Values can mean different things to different people. Foster open dialogue to align interpretations and ensure everyone is on the same page, or differing opinions are heard and appreciated.

  3. Resisting Short-Term Pressures: Immediate pressures can tempt leaders to compromise on values. Stay committed to the bigger picture, knowing that values-driven choices build lasting trust and success.

Real-World Examples

Consider these organizations that exemplify values-driven ownership and leadership:

  • Patagonia: Known for its environmental advocacy, Patagonia integrates sustainability into every aspect of its business, from product design to corporate giving.

  • Doctors Without Borders: Guided by humanitarian values, this organization prioritizes delivering medical care to those in need, often in challenging and resource-limited environments.

Final Thoughts

Values-driven leadership and business ownership are the cornerstone of sustainable success. By aligning your actions, culture, and decisions with your core principles, you build trust, inspire loyalty, and create meaningful impact. Remember, leadership isn’t just about achieving goals—it’s about doing so in a way that reflects who you are and what you stand for.

Start by identifying your values, embedding them into your leadership practices and business, and stay true to them, even when faced with challenges. In doing so, you’ll not only achieve success but also leave a legacy of integrity and purpose.

Julie Entwistle MBA, BSc (OT), BSc.

Julie Entwistle is an ICF Associate Certified Coach who works with business owners and professional service providers.

Julie helps her clients by building their business YOU - confidence so they can run, grow, and develop legacy practices that are focused and optimally successful. Julie knows that when professional service businesses do better, their clients also benefit. She knows this because she was one! Prior to becoming a coach, Julie was an independent owner of her own healthcare business before successfully merging, growing, and selling the practice. As an owner Julie had her own business coach, and this was a key element in her success.

Academically, Julie has degrees in Health Studies and Gerontology and Health Science (Occupational Therapy) from the University of Waterloo and McMaster, respectively, and an MBA from Wilfrid Laurier. She attended Queens University as a part-time Doctorate student prior to discontinuing her studies in 2023. Julie is also a Chartered Director and has Board and governance experience.

Julie grew up in a franchise family, so business is in her DNA. She has raised four daughters who are off writing their own stories as young adults. Julie is active and fit with a black belt in Karate, a competitive golf game, and enjoys many other sports. She believes in authenticity, showing kindness to all living things, and is happiest when helping others to build their own wealth and wellness.

Find Julie on LinkedIn at: linkedin.com/in/julieentwistle

https://www.businessyou.ca
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