This blog is about wellness in business and life.

Here you will find my true and authentic self: occupational therapist, MBA, seller of a business, owner of a business, mother of four humans, six pets, tons of plants, and whose passion for the outdoors, health, and fitness drives a life of wellness.

I provide business coaching, training, and consulting to help motivated individuals to achieve results.

The Role of Customer Service in Sales Success
Julie Entwistle MBA, BSc (OT), BSc. Julie Entwistle MBA, BSc (OT), BSc.

The Role of Customer Service in Sales Success

Discover how excellent customer service drives sales success for small businesses. Learn practical tips to retain customers, boost referrals, and enhance your competitive edge.

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Understanding Customer Needs and Creating Value
Julie Entwistle MBA, BSc (OT), BSc. Julie Entwistle MBA, BSc (OT), BSc.

Understanding Customer Needs and Creating Value

Discover how understanding customer needs and creating value can drive sales success for small businesses. Learn effective techniques for identifying needs, tailoring your offerings, and communicating value to build strong customer relationships and thrive in a competitive market.

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May I Remind You: I AM The Customer!
Julie Entwistle MBA, BSc (OT), BSc. Julie Entwistle MBA, BSc (OT), BSc.

May I Remind You: I AM The Customer!

Success in business hinges on meeting customer needs. Discover how modern practices like automation can alienate customers and the importance of maintaining a customer-centric approach.

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