This blog is about wellness in business and life.

Here you will find my true and authentic self: occupational therapist, MBA, seller of a business, owner of a business, mother of four humans, six pets, tons of plants, and whose passion for the outdoors, health, and fitness drives a life of wellness.

I provide business coaching, training, and consulting to help motivated individuals to achieve results.

The Role of Customer Service in Sales Success
Julie Entwistle MBA, BSc (OT), BSc. Julie Entwistle MBA, BSc (OT), BSc.

The Role of Customer Service in Sales Success

Discover how excellent customer service drives sales success for small businesses. Learn practical tips to retain customers, boost referrals, and enhance your competitive edge.

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Understanding Customer Needs and Creating Value
Julie Entwistle MBA, BSc (OT), BSc. Julie Entwistle MBA, BSc (OT), BSc.

Understanding Customer Needs and Creating Value

Discover how understanding customer needs and creating value can drive sales success for small businesses. Learn effective techniques for identifying needs, tailoring your offerings, and communicating value to build strong customer relationships and thrive in a competitive market.

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Growing Your Business: Let’s Talk About Customer Satisfaction
Julie Entwistle MBA, BSc (OT), BSc. Julie Entwistle MBA, BSc (OT), BSc.

Growing Your Business: Let’s Talk About Customer Satisfaction

Learn how to elevate customer satisfaction through four key levels: meeting, exceeding, delighting, and amazing expectations. Discover strategies to build loyalty and create unforgettable customer experiences.

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