Gratitude, Reflection, and the Art of Ending Well

an image of a heart shaped ornament with a tiny red heart and writing that says I am grateful on a wood background
This season, resist the urge to sprint to the finish. Instead, take a breath. Reflect. Thank. Close the year with clarity, not chaos.

The Year-End Rush (and the Pause We Avoid)

Every December, I catch myself doing the same thing — racing to finish everything before the holidays, as if productivity in the final days of the year somehow defines my worth.

But over time, I’ve realized that finishing strong doesn’t always mean finishing fast.

In fact, sometimes the most productive thing we can do at year-end is pause.

As a coach, I see it all the time: business owners, leaders, and professionals sprint through December, cross the finish line into January, and wonder why they feel burnt out before the new year even begins.

The truth is, the final month of the year isn’t meant to be about acceleration — it’s about integration. It’s the time to gather what we’ve learned, express gratitude, and close the year well.

What It Means to “End Well”

Ending well is both practical and emotional. It means wrapping up the tangible things — invoices, projects, reports — while also making space to acknowledge the intangible ones: growth, challenges, resilience, and support.

I used to underestimate the power of reflection until I began making it part of my own business routine. Each December, I take one quiet morning to sit with a coffee, my notebook, and a single question:

“What did this year teach me?”

The answers are never the same — and that’s the point. Some years, I’ve learned about limits. Others, about patience, courage, or grace. But every time I do this exercise, it grounds me. It reminds me that success is rarely defined by output alone.

The Power of Gratitude in Leadership

Gratitude as a Leadership Skill

Gratitude is more than manners; it’s a leadership skill. It shapes how people feel about their work, their team, and themselves.

When leaders express appreciation sincerely and regularly, engagement rises. Trust deepens. Teams work not out of obligation, but pride.

I often remind clients that gratitude doesn’t need to be grand — it needs to be authentic. It’s a note, a conversation, or a simple “thank you” that lands with meaning.

How to Practice Gratitude at Work

Here are a few ways to close the year with appreciation that feels real:

  • Write handwritten thank-you cards. A short, personal message goes further than any corporate email.

  • Host a gratitude meeting. Have each team member share one highlight or lesson from the year.

  • Publicly acknowledge effort. Recognize both achievements and perseverance. Not every success shows up in numbers.

  • Share gratitude forward. Encourage employees or peers to thank one another — it builds a ripple effect.

A client of mine once began their staff meeting with a simple prompt: “Name one person who made your work easier this year.” The discussion that followed was emotional, bonding, and transformative.

That’s the kind of culture gratitude builds.

Reflection as a Tool for Growth

Making Reflection a Habit

Reflection isn’t indulgent — it’s strategic.

It helps us see patterns, measure growth, and make intentional choices moving forward.

Set aside time — even an hour — to think through these questions:

  • What worked well this year?

  • What drained my energy?

  • What opportunities am I grateful for?

  • What do I want more (or less) of in the new year?

This kind of intentional pause helps leaders pivot from reactive to reflective. It moves us out of survival mode and into a mindset of awareness and renewal.

Why Gratitude Matters for Business Owners

Running a business can be isolating. When you’re constantly focused on growth and goals, it’s easy to forget how much you’ve already achieved.

Gratitude helps us reconnect with purpose. It’s a pause button that turns exhaustion into perspective.

When you reflect with gratitude, even challenges become teachers. You start to see patterns — how past obstacles built your resilience, or how the people who showed up for you shaped your success.

And that gratitude naturally flows outward — to your clients, colleagues, and community.

The Ritual of Ending Well

Ending well doesn’t require a grand gesture. It requires intention.

Try one of these rituals before the year ends:

  • A “Wins Wall.” Gather your team and post sticky notes of accomplishments, big or small.

  • The 3x3 Reflection. Identify three wins, three lessons, and three intentions for next year.

  • The Gratitude Letter. Write a note to one client, mentor, or team member who impacted your year the most.

  • Digital Declutter Day. Clear your inbox, update your calendar, and start January with a clean slate.

These small rituals help you close the loop emotionally and mentally — creating space for new beginnings. 

Coaching Reflection

Before the year ends, take some time to pause and write down your answers to these prompts:

  • What did this year teach you — about business, leadership, and yourself?

  • Who do you need to thank before the year ends?

  • How can you carry the feeling of gratitude into your leadership next year?

  • What would “ending well” look like for you this December?

Then, take one small step — send the email, write the card, make the call.

Gratitude doesn’t work unless it’s shared.

Final Thoughts: The Art of Ending Well

In business and in life, we spend so much time striving that we forget to stop and see how far we’ve come.

This season, resist the urge to sprint to the finish. Instead, take a breath. Reflect. Thank. Close the year with clarity, not chaos.

Because when you end well — with gratitude, presence, and reflection — you don’t just finish the year stronger.

You start the next one with purpose.

Julie Entwistle MBA, BSc (OT), BSc.

Julie Entwistle is an ICF Associate Certified Coach who works with business owners and professional service providers.

Julie helps her clients by building their business YOU - confidence so they can run, grow, and develop legacy practices that are focused and optimally successful. Julie knows that when professional service businesses do better, their clients also benefit. She knows this because she was one! Prior to becoming a coach, Julie was an independent owner of her own healthcare business before successfully merging, growing, and selling the practice. As an owner Julie had her own business coach, and this was a key element in her success.

Academically, Julie has degrees in Health Studies and Gerontology and Health Science (Occupational Therapy) from the University of Waterloo and McMaster, respectively, and an MBA from Wilfrid Laurier. She attended Queens University as a part-time Doctorate student prior to discontinuing her studies in 2023. Julie is also a Chartered Director and has Board and governance experience.

Julie grew up in a franchise family, so business is in her DNA. She has raised four daughters who are off writing their own stories as young adults. Julie is active and fit with a black belt in Karate, a competitive golf game, and enjoys many other sports. She believes in authenticity, showing kindness to all living things, and is happiest when helping others to build their own wealth and wellness.

Find Julie on LinkedIn at: linkedin.com/in/julieentwistle

https://www.businessyou.ca
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