Delegation Continued…Task Relevant Maturity

Effective delegation involves adjusting your delegation style based on Task Relevant Maturity of your team, also known as their competence.

In a previous blog I talked about the requirements of effective delegation. This blog will explore that further.

The final step in effective delegation is to adjust your delegation style based on Task Relevant Maturity, also known as competence.

Understanding Task Relevant Maturity

There are three levels of Task Relevance Maturity to consider.

  1. Low Task Relevant Maturity. This person has little experience, is a new hire, or is new to the task. Delegation will need to be directive, the progress monitored carefully, and the outcome inspected for quality completion. A debrief will help them to learn and grow.

  2. Medium Task Relevant Maturity. This person has a considerable level of competency in completing tasks like the one you are trying to delegate. Despite this, their experience may still be limited, and their critical thinking and judgement continuing to develop. Here, you can explain the task and ask them to develop the plan. Review the plan with them and they can draft the agreement for completion. This staff can come to you when stuck or confused, but otherwise monitoring of major milestones should be enough oversight. A debriefing following completion will remain an important part of their growth and your trust in their ongoing abilities.

  3. High Task Relevant Maturity. This person has a high level of experience. Perhaps they are even an expert. Here you will use a leadership style of delegation. Such a style involves getting a clear understanding of the objectives and end deliverable, holding them accountable for the results, and you then stepping away to let them make it happen. Trust will also be essential for this type of relationship. Still complete a debrief, as there will be valuable learning from the outcomes for you both to discuss.

Your next steps with this information might be to think about who on your staff or team have the difference levels of task maturity, then to think about what tasks might be best delegated to each of them.

Want to learn more? Let’s connect.


Adapted from “Effectiveness 2.7 Effective Delegation Part 2” by FocalPoint Coaching and Training Excellence, Copyright 2018, by Brian Tracy and Campbell Fraser. Reprinted with permission.

Julie Entwistle MBA, BSc (OT), BSc.

Julie Entwistle is a Certified FocalPoint Business Coach and works with business owners and professional service providers.

Julie helps her clients by building their business confidence so they can run, grow, and develop legacy practices that are focused and optimally successful. Julie knows that when professional service businesses do better, their clients also benefit. She knows this because she was one! Prior to joining FocalPoint, Julie was an independent owner of her own healthcare business before successfully merging, growing, and selling the practice. As an owner Julie had her own business coach, and this was a key element in her success.

Academically, Julie has degrees in Health Studies and Gerontology and Health Science (Occupational Therapy) from the University of Waterloo and McMaster, respectively, and an MBA from Wilfrid Laurier. She attended Queens University as a part-time Doctorate student prior to discontinuing her studies in 2023. Julie is also a Chartered Director and has Board and governance experience.

Julie grew up in a franchise family, so business is in her DNA. She has raised four daughters who are off writing their own stories as young adults. Julie is active and fit with a black belt in Karate, a competitive golf game, and enjoys many other sports. She believes in authenticity, showing kindness to all living things, and is happiest when helping others to build their own wealth and wellness.

Find Julie on LinkedIn at: linkedin.com/in/julieentwistle

https://www.businessyou.ca
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Optimal Productivity Through Delegation